Important advice for successful checkout experience

For customers that are using credit or debit cards to buy products from, please pay attention to the advice below so that when you place your order at checkout it is always successful.

1. If you are using a credit card, ensure you have enough positive balance in your credit card before placing your order. 

2. If you are using a debit card, ensure there is enough money in your debit card to pay for the order before you click the payment button. 

3. Ensure that your billing address is correct. If unsure, please confirm your billing address with your bank before placing your order.

4. Ensure that you input the correct card verification value (CVV) when entering your credit or debit card details. The CVV is always at the back of your credit or debit card.

5. Ensure that the street address you input under credit or debit card details is always correct. The street address is the one in your billing address. If unsure confirm this with your bank.

6. Ensure that the zip code or post code you input when placing your order is always correct. If unsure confirm this with your bank. 

7. Use your credit or debit card to place your order and not some else's credit or debit card. 

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